Privacy Policy

1. Purpose

The purpose of this Privacy Policy is to:

• Ensure the protection of personal and sensitive data.
• Maintain compliance with data protection laws and industry standards.
• Build trust with clients and stakeholders through transparent data handling practices.

2. Scope

This Privacy Policy applies to all personal data collected, stored, processed, or shared by Transfaar in connection with its operations.

3. Data Collection, Use, and Consent

Transfaar collects personal data only for specified, legitimate business purposes, including:

• Client identification and verification (KYC)
• Transaction monitoring and reporting obligations
• Customer service and support
• Marketing and communications

3.1 How We Use or Process Your Personal Data

• Security and Fraud Prevention: Detect, investigate, and prevent possible malicious, deceptive, or fraudulent activity.
• Compliance with Applicable Laws: Meet legal or regulatory obligations, including anti-money laundering requirements.
• Providing Our Services: Process transactions, manage accounts, and deliver promotional offers.
• Communicating with You: Respond to your requests, issues, or feedback.
• Marketing and Promotional Purposes: Send tailored marketing, advertising, and promotional communications.
• Analytics and Personalization: Improve our services and product offerings through research and analytics.

4. Data Storage and Security

Transfaar ensures the secure storage of personal data by:

• Implementing encryption for sensitive information.
• Restricting access to authorized personnel only.
• Regularly updating and patching IT systems.

5. Data Retention

Personal data is retained only for as long as required by law or for legitimate business purposes.

5.1 How Long Do We Retain Your Data?

We retain your personal data for at least 7 years following the end of your legal relationship with us.

6. Data Sharing and Disclosure

Transfaar does not share personal data with third parties except:

• With client consent
• When required by law or regulatory bodies
• To trusted service providers under strict data protection agreements

7. Individual Rights

• Access Your Data: Request a copy of your data.
• Correct Your Data: Request updates or corrections to your data.
• Data Deletion: Request the deletion of your data.
• Object to Processing: Object to how we process your data.
• Unsubscribe from Marketing: Opt out of marketing communications.
• Withdraw Consent: Withdraw your consent at any time.

11. Contact and Complaints

For questions or concerns, contact us at:

Email: compliance@transfaar.com

Office of the Privacy Commissioner of Canada, 30 Victoria Street, Gatineau, Quebec, K1A 1H3